For the United States, shipping times are usually between 15 and 20 working days. In very rare cases, some packages can take up to 25 working days to be delivered in the USA.

For the other countries, delays can vary between 15 days and more than a month.

P.S : delays can occur during holidays (especially Christmas) because of the number of packages in transit.

Can I track my order?

 You can track your order using your order number and your email address or your tracking number on the Track my order page on our website.

How much does the shipping cost ?

Shipping is currently free on any order for a limited time only !

Where do we ship to ?

We ship worldwide

When you're buying on our website with your credit card or PayPal, all your information is encrypted by the SSL certificate and sent directly to the payment service provider where your card and your transaction are authorized and approved. The information of your credit card are never stocked on our servers.

Which payment methods are accepted ?

We accept all the commonly used credit cards (VISA, Mastercard, AMEX & more) and payments via PayPal.

For any return or refund demands, please contact us via the support page on our website or by email : contact@pawprintsocks.com

If you would like to have more information about returns and refunds, please take a look at our Refund policy.

Who is responsible for the return costs ?

The client is responsible for the return costs and any other additional charges.

Can I refund my order after placing it ?

Sadly this is not possible. As soon as your order is confirmed, the products are getting ready to be shipped and are sent to the address you provided.